GoodFriend for pet care providers

Make a GoodFriend

that will grow your business

GoodFriend is a single, powerful online tool designed to help you market your services, manage bookings, and make your customer experience a breeze.

Book appointments online and in real-time

No more missed calls. With GoodFriend, you can provide pet parents an easy way to book with your business online.

GoodFriend helps you to

  • Book new clients and fill open appointments, all in one place.

  • Customize your services and set your own pricing.

  • Better understand your customers. Get new appointment requests include pet details such as breed, age, even vaccination records.

Streamline payment, intake forms, and customer reminders

Less paperwork, more pets. Keep your business running efficiently with automated operations. With GoodFriend, you have a single tool to keep appointment paperwork and records organized, so you can focus on the reason you got into business: the pets.

GoodFriend enables you to

  • Simplify the first appointment with digital intake forms and pet records.

  • Send text and email notifications to pet parents for upcoming and completed appointments.

Build a loyal customer base with a trusted, optimized business listing

Your listing, your customers. Let local pet parents find and book your services online, and use GoodFriend to keep them coming back. So you can grow your community of pets and pet parents, along with your business.

GoodFriend empowers you to

  • Connect with more customers. Focused search results make it easy for pet parents to find your business by service and location.

  • Better understand and build relationships with your clientele through appointment notes and detailed pet details.

  • Build your reputation with reviews provided only by customers who have used your service.

Access our pet care pro support team

When you join GoodFriend, our team is here for you. No bots or hold times. Just on-call support when you or your customers need our help.

With GoodFriend you can count on

  • Technical support, with industry experts and insights to help you succeed.

  • Support handling any and all non-shop issues, like chargebacks and credit card fraud.

Join the growing pet care provider community at GoodFriend


1. Sign Up!

Register yourself as a provider on GoodFriend.

You’ll be prompted to claim your listing. Snag your profile if it's listed, otherwise, create a new business listing.

Here, you’ll also get yourself situated with Stripe, our payments partner, so you can accept payments. You’ll need a FEIN or SSN to complete sign-up.

2. Build Out Your Services

Customize your service offerings with our Services Manager. Add your available services to your business listing, complete with timing, and pricing.

3. Add Your Staff and Availability

Whether your team is two or twenty, add team members and their availability to your shop so they can accept appointments.

4. Start Offering Your Services on GoodFriend

With a complete business profile, you’re ready to take appointments on GoodFriend.

Connect with local pet parents online.

Promote your GoodFriend Profile on your social media to increase visibility!

5. Take Appointments and Payment Online

As appointment requests come in, you’ll be alerted and able to accept appointments.

Connect with local pet parents online.

Connect with one of world’s largest communities of pet parents

With GoodFriend, you’ll get exposure and get connected with local people and pets. How? Well, we happen to know our fair share of pet parents. We come from Kinship, a coalition of brands, teams, and partners, all using their individual strengths to help bring more care to pet care. Every day, they help millions of pet parents. And we’re to bring them all your way.

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Let’s talk

about your business.

No start-up fees, subscriptions, or binding contracts. Reach out today for a personal consultation from a member of our pet care pro support team.